Pixel 8 Pro Ongoing Review: Google Plans Fix to Address Camera Issues


We found problems with the Google Pixel 8 Pro in our early testing. The most notable issues were with the camera, which exhibited odd artifacts, especially in high-contrast situations. We’ve now spent over a week testing multiple models of the phone across the globe. We’ve taken hundreds of images and been able to gain a deeper understanding of the issues we’ve seen. 

CNET reporter Stephen Shankland unpacked many of the Pixel 8 Pro’s issues and elaborated on what might be causing them. It’s largely a software problem, and Google knows where the problem lies and expects a fix “very soon,” the company told CNET on Thursday.

While we’re still seeing the same image-processing problems after more testing, we’ve also amassed numerous examples where the Pixel 8 Pro performed extremely well. We tested it in daylight, at night, and how it compares to rivals including the iPhone 15 Pro and the older Pixel 7 Pro. 

Right now, we’re confident that the camera issues are relatively minor and that many of you who’ve already bought the phone may not even notice. But a $999 (£999, AU$1,699) phone should not have problems like these, so we’re postponing our final verdict until we see the difference the upcoming software update makes. 

Below, you’ll find an ongoing review of the phone with my opinions on the design, display, processor and battery, informed by multiple editors’ testing. I’ll continue updating this review over the coming days as I retest the phone, especially the camera. We haven’t found any of these issues testing the regular Pixel 8 and, in fact, really like it.

What does this mean for you? If you’re looking to buy the Pixel 8 Pro, we advise you to wait. Keep your eye on this review as it develops and wait for our final verdict.

Andrew Lanxon/CNET

A week-plus with the Pixel 8 Pro

The Pixel 8 Pro is Google’s latest flagship phone, and as such packs a host of refinements over its predecessor, including a new processor, cameras and more AI skills. I loved the older Pixel 7 Pro and believed it was one of the best Android phones money could buy. The 8 Pro has a lot to live up to.

Putting aside the camera problems I’ve experienced, the Pixel 8 Pro has plenty going for it, from its solid gaming performance, its decent battery life and its slick Android 14 interface. But the most important change is that Google is committing to seven years of software updates for the phone, a huge boost over its previous offering and much more than most other Android manufacturers. It means this phone should still be going strong in 2030, if it lives up to Google’s claims.

The triple rear-camera setup got some updates, including wider apertures on both the main and telephoto lenses and higher resolution for the ultrawide lens. 

In scenes with high contrast, the Pixel 8 Pro can obliterate details and produce unnatural noise speckles in shadow regions. At left is the unedited JPEG, viewed at 100% zoom, and at right is the raw photo with exposure boosted to show the problem more clearly. This is from a larger photo with much brighter elements not visible here; the problem doesn’t occur with more even lighting. A fix is in the works.

Stephen Shankland/CNET

The phone’s DNG raw files tend to come out worse, with increased image noise and a weird muddiness to the scene that needs heavy corrections. It’s likely, though, that this is exacerbated by poor compatibility with raw editing apps like Lightroom and may be rectified as Adobe support rolls out.

Zooming in makes it obvious to see the issues, with both overzealous detail smoothing and weird noise problems becoming apparent.

Andrew Lanxon/CNET

But whatever’s going on over here is just… weird.

Stephen Shankland/CNET

There’s a 1- to 2- second delay I encountered when taking 50-megapixel raw images, which likely won’t be going away. Google explained that this delay is simply due to the phone having to take multiple, massive files and piece them together. It’s a highly complicated process, and it’s clearly a burden for the Tensor G3 processor. Indeed, shooting raw at 12 megapixels has no such delay. As a result, the high-res mode is best used for static landscapes, not fast-paced shots of your kids playing on the beach. I hope that next year’s Pixel 9 Pro has a more powerful chip that can speed up this process. 

It’s not all bad, though. Many images taken with the wide, ultrawide and 5x zoom lenses have come out extremely well in good lighting, lower-light indoor shots are bright and sharp, and I’ve had good success with night-time street images too. I also enjoyed using the long exposure mode to add some ethereal blurred movement effects to some photos. 

The Pixel 7 Pro had a superb camera that was capable of taking glorious images with any of its lenses. While the Pixel 8 Pro clearly has some teething troubles, both Shankland and I are confident that fixes will come that will help make this a much more well-rounded camera for both amateurs and enthusiasts alike.

While this long exposure effect has added a fun dreaminess to this train station scene.

Andrew Lanxon/CNET

The blue model looks a lot more vibrant than the black model.

Andrew Lanxon/CNET

Temperature sensor

One little tweak on the back is a small circle next to the camera flash that houses a brand new feature: a temperature sensor. It allows the phone to give temperature readings from objects or surfaces. It’s easy enough to do, just fire up the temperature app and hold the phone about 5 centimeters from your object, as though you’re taking a close-up photo. Tap the screen and it’ll give you a readout on how hot that object is.

The idea is that you can use it to test the temperature of drinks before you take a big gulp, or to make sure that piece of peach pie isn’t hotter than the sun before you shovel it into your face and burn your mouth to cinders. It works well in my testing so far, with it fairly accurately showing the increase in temperature on my kettle as I boiled water for a cup of tea. 

Android 14 is the latest version of Google’s software.

Andrew Lanxon/CNET

Processor and Android 14

The Pixel 8 Pro comes with Google’s latest homemade processor, the Tensor G3, but we can’t yet tell you how it performs. At the time of writing I’m unable to install any kind of benchmarking apps to directly compare it to its rivals, but anecdotally it seems like a capable chip. Navigation around the Android 14 interface is swift: Apps open without any delays and multitasking between open apps is a breeze. 

Graphically demanding games like Genshin Impact, PUBG and Real Racing 3 all play with buttery-smooth frame rates at maximum graphics settings. I’ve yet to find anything that really slows the phone down. The Tensor G3 chipset also enables AI features, but their quality is uneven, with some taking so long to process that I simply didn’t bother (more on these below).

The big advancement we can confirm is longevity. Google committed to providing seven years of software and security updates to the Pixel 8 series, which is a big improvement over the four years it previously offered. By comparison, Samsung offers four years of software and five of security updates. Longer security support times are a huge way of reducing the environmental impact of phones, as the hardware on older models is often still working fine, but it’s simply not safe to keep using devices with outdated software. 

Google’s software commitment means the Pixel 8 Pro should still be going strong in 2030, which is the longest of any major Android manufacturer and only really rivaled by Fairphone, which offers eight years of security updates on its latest Fairphone 5. It’s good to see Google extending its support period and I hope it encourages more manufacturers to do the same.

The Pixel 8 Pro launches with Android 14 which itself isn’t that different from Android 13, with a near-identical visual look that includes various ways to customize elements of the interface. Google has sprinkled in some additional AI features throughout though, including a new generative AI wallpaper creator. 

We’re going to need a bigger boat.

Andrew Lanxon/CNET

We’ll be doing a lot more testing with the Pixel 8 Pro over the coming days.

Andrew Lanxon/CNET

Battery 

Stuffed inside the Pixel 8 Pro is a 5,050-mAh battery, which put in a decent performance on our various battery drain tests. After 1 hour of streaming a YouTube video at max brightness the phone had dropped from full to 97% remaining, which is good. After the third hour it had dropped to 84% which is below what we’ve seen from the iPhone 15 series, but in line with the Galaxy S23. 

It’s a demanding test and in everyday use you shouldn’t struggle to get through a whole day of mixed use. Just avoid spending hours streaming video or playing demanding games if you want to have juice left to call a cab home after your night on the town. As with most phones, though, you’ll almost certainly want to give it a full charge when you go to bed each night. 

Article source: https://www.cnet.com/tech/mobile/pixel-8-pro-ongoing-review-google-plans-fix-to-address-camera-issues/#ftag=CADe34d7bf

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