Nordic CIO interview: Emil Dahlin, Svevia

Svevia’s digital pull started with a inner processes. The company, that specialises in building and progressing highway infrastructure, employs about 2,000 staff diluted opposite 100 locations in Sweden and Norway. The plea is that over half of them spend many of their time during construction sites and on a move, in other difference out of strech for a normal bureau IT infrastructure.

“[Because of this] we are regulating a lot of cloud services already,” says Dahlin. “We also have a devise of deploying mobile collection in all processes where they emanate new opportunities or urge latency.”

By a finish of 2017, Svevia hopes to supply all employees with a inscription or a smartphone so they can entrance email, intranet and craving apps anywhere. This is in credentials for a company’s devise to launch an endless mobile workplace devise in 2018.

The initial stairs have already been taken. In 2016, Svevia launched and made publicly available a mobile confidence app targeted during those operative alone in dangerous jobs. A workman signs in on a app when they start a job, and if they don’t open a app again within 10 to 15 minutes, an programmed SMS alert, or a call, is sent to a nominated hit chairman with a worker’s geographical plcae included.

“We have a devise of deploying mobile collection in all processes where they emanate new opportunities or urge latency”

Emil Dahlin, Svevia

“The app is corroborated adult by a cloud solution, so as shortly as a click is registered, even if a phone breaks or coverage goes down, a summary is already in a cloud and sent brazen regardless,” says Dahlin.

The CIO is also harnessing mobile apps to tackle capability bottlenecks. Today, Svevia’s highway surfacing teams can use a devise government app to devise projects and make orders on a go, instead of spending time on bureau visits.

Another app allows managers to pre-approve squeeze orders, so when analogous invoices come in after they are automatically matched opposite a pre-approved order. If all a sum are correct, they are automatically cleared. 

But mobile collection of this kind are usually as effective as a digital processes behind them. Dahlin illustrates this with Svevia’s preference to pierce wholly into electronic invoicing in Jan 2016.

“At a beginning, it was a genuine onslaught for a accounts payable department, as we would be astounded how many vast vendors in Sweden still don’t check digitally,” Dahlin recalls. “With unfamiliar vendors, that is okay, though many vast Swedish vendors couldn’t check electronically, and that was unequivocally surprising.”

But a pierce has paid off, with 92% of a company’s incoming and effusive invoices now in electronic format.

While Dahlin is happy with Svevia’s mobility pull so far, he says it wouldn’t be probable but user involvement.

“Coming adult with good ideas isn’t difficult, and prototyping isn’t a large thing possibly – we have good vendors assisting with that. The plea is scaling up, implementing, pushing a mutation and removing people to use these new ways of working,” says Dahlin.

His answer is to involve users early in a routine of building new apps or services. He says we can't assume people will simply start regulating something – we need to safeguard a services are user-centric from a start.

The services contingency also work in several conditions. A lot of Svevia’s work is finished in remote areas around a country, creation arguable mobile networks crucial.

Some 60 to 80 of a offices are connected to a cloud around 4G. Consequently, a association has determined an inner support group obliged for mobile connectors and will muster a new failover complement in early 2018. This will yield seamless crawl to another internet use provider if network issues arise.

To be on a protected side, Dahlin has also imposed a order that business-critical systems always have offline backups of their cloud and mobile-based counterparts.