{"id":3576,"date":"2017-02-17T02:57:32","date_gmt":"2017-02-17T02:57:32","guid":{"rendered":"https:\/\/www.rsoftsolution.com\/blog\/what-zucks-letter-didnt-say.html"},"modified":"2017-02-17T02:57:32","modified_gmt":"2017-02-17T02:57:32","slug":"what-zucks-letter-didnt-say","status":"publish","type":"post","link":"https:\/\/www.rbsitsoftwaresolution.in\/blog\/what-zucks-letter-didnt-say.html","title":{"rendered":"What Zuck\u2019s letter didn\u2019t say"},"content":{"rendered":"<p><!-- Begin: WordPress Article Content --><br \/>\n<img data-recalc-dims=\"1\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/www.rsoftsolution.com\/blog\/wp-content\/plugins\/RSSPoster_PRO\/cache\/d241a_7979904386_8191808800_k.jpg?w=640&#038;ssl=1\" class=\"\" \/><\/p>\n<p>He might not want to run for office <a href=\"javascript:void(0)\">any time soon<\/a>, but Mark Zuckerberg has perfected the time-honored political art of talking a lot without saying anything.<\/p>\n<p>In a sprawling letter consisting\u00a0mostly of feel-good mumbo jumbo and a <a href=\"javascript:void(0)\">light sprinkling of feature ideas<\/a>, the Facebook visionary laid out 5,700 words worth of <a href=\"javascript:void(0)\">nonspecific stuff that sounds nice<\/a>. Like fellow Facebook feel-gooder Sheryl Sandberg, Zuck was sure to drive home the warm\/fuzzy message of his ad dollar factory, hitting isolated human interest anecdotes with more frequency than the evening news.<\/p>\n<p>While his desire for corporate self-reflection is mildly admirable in an industry loath to introspect, all of those words don\u2019t manage to\u00a0add up to the sum of their parts. (Seriously, that\u2019s kind of\u00a0a lot of words.) Of course, Zuck is right that Facebook does have a uniquely huge opportunity to do novel things at massive scale. But what can you really pull off if your number one goal is to avoid rocking a boat full of nearly two billion people?<\/p>\n<p>For a snapshot of what the letter discussed, we broke down a few topics by number of mentions:<\/p>\n<ul>\n<li>Social infrastructure: 15<\/li>\n<li>Global: 26<\/li>\n<li>Politics\/Political: 10<\/li>\n<li>Trump: 0<\/li>\n<li>Harassment: 1<\/li>\n<li>Fake news: 1<\/li>\n<li>Hoax: 3<\/li>\n<li>Propaganda: 1<\/li>\n<li>Instagram: 0<\/li>\n<li>WhatsApp: 3<\/li>\n<li>Encryption: 2<\/li>\n<\/ul>\n<h2>\u00a0Zuck\u2019s\u00a0greater good<\/h2>\n<ul>\n<li>First off, the\u00a0word \u201cTrump\u201d appears zero times. Zuckerberg\u2019s apolitical treatise predictably makes no mention of the U.S. president, opting instead for<strong> palatable allusions to a climate of polarized viewpoints and the looming threat and\/or promise of globalization<\/strong>. In lieu of enumerating specific policies, Zuck goes big here. Unfortunately, it\u2019s more \u201cundergrad sociology term paper big\u201d than \u201ccompelling big ideas big.\u201d<\/li>\n<li>In the letter, Zuckerberg indulges in some weird exceptionalism around this moment in time, <strong>abdicating responsibility for Facebook\u2019s role in creating the moment we\u2019re living through<\/strong>. Facebook\u2019s modus operandi has always been to\u00a0take credit for anything good accomplished on its network and dismiss anything bad as an external phenomenon.\u00a0This strategy\u00a0proves advantageous time and time again.<\/li>\n<li>Zuck believes in something he calls <strong>\u201cour collective values and common humanity,\u201d<\/strong> which appears to be shorthand for a watered-down kind of politics that isn\u2019t about anything at all. He opines about \u201cthe\u00a0vast\u00a0scale\u00a0of\u00a0people\u2019s\u00a0intrinsic\u00a0goodness\u00a0aggregated\u00a0across\u00a0our\u00a0community\u201d without doing much to acknowledge humanity\u2019s aggregate badness.<\/li>\n<li>Do the good actions made possible by the platform (Red Cross donations, volunteer mobilization) cancel out the bad (harassment, neo-Nazi affinity groups)? Zuck doesn\u2019t ask this question, nor does he answer it.<\/li>\n<\/ul>\n<p><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1432415 size-large\" src=\"https:\/\/i0.wp.com\/www.rsoftsolution.com\/blog\/wp-content\/plugins\/RSSPoster_PRO\/cache\/8d73d_facebook_facial_rec.png?resize=640%2C453&#038;ssl=1\" alt=\"facebook_facial_rec\" width=\"640\" height=\"453\" \/><\/p>\n<h2>Privacy<\/h2>\n<ul>\n<li>Facebook wants to<strong> expand the power of its predictive safety features<\/strong> using artificial intelligence. That could affect everything from disaster relief to suicide prevention to terrorism.<\/li>\n<li>He noted the importance of \u201cprotecting individual security and liberty\u201d but did not immediately offer a solution to the risks inherent in this model beyond touting Facebook\u2019s adoption of end-to-end encryption in its chat apps. <strong>Encryption will do little to curtail the privacy risk inherent in AI<\/strong>, facial recognition software and other kinds of algorithms that can predict user identity and behavior.<\/li>\n<\/ul>\n<h2 \/>\n<h2>\n<img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-1430971 size-full\" src=\"https:\/\/i0.wp.com\/www.rsoftsolution.com\/blog\/wp-content\/plugins\/RSSPoster_PRO\/cache\/badf6_facebook-media.png?resize=289%2C225&#038;ssl=1\" alt=\"facebook-media\" width=\"289\" height=\"225\" \/>Fake news<\/h2>\n<ul>\n<li>Zuckerberg suggests that providing a <strong>\u201crange of perspectives\u201d<\/strong> will combat fake news and sensational content over time, but this appears to naively assume users have some inherent drive to seek the truth. Most social science suggests that people pursue information that concerns their existing biases, time and time again. Facebook does not have a solution for how to incentivize users to behave otherwise.<\/li>\n<li>Even if we\u2019re friends with people like ourselves, Zuckerberg thinks that <strong>Facebook feeds display \u201cmore diverse content\u201d than newspapers or broadcast news<\/strong>. That\u2019s a big claim, one that seems to embrace Facebook\u2019s identity as a media company, and it\u2019s not backed up by anything at all.<\/li>\n<li>Facebook explains that its approach \u201cwill focus less on banning misinformation, and more on <strong>surfacing additional perspectives and information<\/strong>.\u201d For fear of backlash, Facebook will sit this one out, pretty much.<\/li>\n<li>Zuckerberg thinks <strong>the real problem is polarization<\/strong> across not only social media but also \u201cgroups and communities, including companies, classrooms and juries\u201d which he clumsily dismisses as \u201cusually unrelated to politics.\u201d Basically, Facebook will reflect the systemic inequities found elsewhere in society rather and it shouldn\u2019t really be expected to do otherwise.<\/li>\n<li>Zuck \u201c[wants] to emphasize that the vast majority of conversations on Facebook are social, not ideological.\u201d By design, so are the vast majority of conversations Facebook has about Facebook. <strong>The company continues to be terrified of appearing politically or ideologically aligned.<\/strong>\n<\/li>\n<\/ul>\n<h2>Diversity\/Inclusion:<\/h2>\n<p>In one of the only substantive bits, Zuckerberg owns up to some of his platform\u2019s recent shortcomings:<\/p>\n<blockquote>\n<p>\u201cIn the last year, the complexity of the issues we\u2019ve seen has outstripped our existing processes for governing the community. We saw this in errors taking down newsworthy videos related to Black Lives Matter and police violence, and in removing the historical Terror of War photo from Vietnam. We\u2019ve seen this in misclassifying hate speech in political debates in both directions \u2014 taking down accounts and content that should be left up and leaving up content that was hateful and should be taken down. Both the number of issues and their cultural importance has increased recently.\u201d<\/p>\n<\/blockquote>\n<p>You had us right up until that last sentence.<\/p>\n<h2>Facebook\u2019s\u00a0raison d\u2019\u00eatre<\/h2>\n<p>Sure it\u2019s nice that Facebook wants to do Good Things, but it\u2019d be nicer if the company didn\u2019t beat us over the head with its own ostensible selflessness. It\u2019s hard to find inspiration in Facebook\u2019s grand global mission when the fact of the matter is that it stands to make a lot of money by expanding into countries it has yet to conquer. This remains\u00a0the obvious undercurrent behind its global mission to nobly connect everyone everywhere.<\/p>\n<p>This should go without saying, but a lot of users (and plenty of reporters) seem unduly charmed by Facebook\u2019s humanitarian overtures.\u00a0Facebook engages in a lot of strategic philanthropy, but that doesn\u2019t make its mission philanthropic. <strong>Its mission is making money. It\u2019s okay to say that! <\/strong><\/p>\n<p>While Zuckerberg\u2019s letter is not particularly profound, his\u00a0message is clear:<strong> Facebook, the great equivocator, is truly for everyone.<\/strong> The lowest common denominator of digital socialization works extraordinarily well for no one in particular. By rallying around a nebulous notion\u00a0of a greater good that flows through humanity at scale (miraculously alienating no one in the process!) Facebook can be some things to all people\u2014and that\u2019s really been its true mission all along.<\/p>\n<p>Perhaps we should all put aside our differences and join hands on the\u00a0next quarterly earnings call?<\/p>\n<p><!-- End: WordPress Article Content --><\/p>\n<p><small>Featured Image: <a href=\"javascript:void(0)\">Flickr<\/a> UNDER A <a href=\"javascript:void(0)\">CC BY 2.0<\/a> LICENSE<\/small><\/p>\n<p>Article source: http:\/\/feedproxy.google.com\/~r\/techcrunch\/social\/~3\/5qG7YhZwLR8\/<\/p>","protected":false},"excerpt":{"rendered":"<p>He might not want to run for office any time soon, but Mark Zuckerberg has perfected the time-honored political art of talking a lot without saying anything. 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