{"id":2931,"date":"2017-01-18T19:05:17","date_gmt":"2017-01-18T19:05:17","guid":{"rendered":"https:\/\/www.rsoftsolution.com\/blog\/slack-launches-threaded-messaging-to-take-conversations-off-to-the-side.html"},"modified":"2017-01-18T19:05:17","modified_gmt":"2017-01-18T19:05:17","slug":"slack-launches-threaded-messaging-to-take-conversations-off-to-the-side","status":"publish","type":"post","link":"https:\/\/www.rbsitsoftwaresolution.in\/blog\/slack-launches-threaded-messaging-to-take-conversations-off-to-the-side.html","title":{"rendered":"Slack launches threaded messaging to take conversations off to the side"},"content":{"rendered":"


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Slack has spent most of its life as a dead-simple workplace communications tool, with small changes happening here or there. But to keep things dead simple means that you have to be\u00a0very careful when you decide to make any big changes\u00a0\u2014 even if it\u2019s something users have wanted for a long time.<\/p>\n

Today, Slack is finally starting to roll out one of those major changes in threaded comments. With threads, users can pop out of the chaos of an ongoing chat and pin bits of conversations off to the side that they can address on a more regular basis. Users can jump in and out of their existing threads much like they do channels and direct messages, and when they want to share new comments back into a chat stream, they can do so by hitting a small checkbox at the bottom of their new message.<\/p>\n

\"slack<\/p>\n

The threads belong in what Slack calls the flexpane, which is a panel that pops out on the right side of your screen that has additional tools and resources for your existing rooms and direct messages. Starting a thread is as simple as clicking on a button next to a message in a room, much like you would add a reaction, and then it peels off into a new conversation within the flexpane.<\/p>\n

\u201cWe\u2019re giving people the choice to have sidebars, where they\u00a0don\u2019t feel like the only option is to take things into a private channel or direct message,\u201d Slack VP of product April Underwood said. \u201cThreads is an example of where we\u2019ve been hearing this demand for customers, and felt the need to have sidebar conversations. But it was nontrivial and non-obvious on\u00a0how to get it there. It\u2019s one of our values as a company \u2014 not just build products, but everything we do we\u00a0value our craft.\u201d<\/p>\n

Threads has been a long-demanded feature for Slack, as it makes it even more competitive with existing enterprise collaboration tools like Convo or others that are already trying to swat Slack away. With Threads \u2014 even though it\u2019s been in development for more than a year \u2014 Slack is once again signaling that it intends to be a complete suite of tools for workforces rather than just a simple and easy-to-use messaging client.<\/p>\n

There haven\u2019t been many seismic changes in Slack since it launched. That\u2019s part of what\u2019s charmed Silicon Valley and made it one of the hottest startups around today, and propelled it to a $3.8 billion valuation when it raised $200 million in April last year<\/a>. The last major change we saw was the addition of developer tools to build bots for the platform, which launched in tandem with Slack\u2019s own investment fund to invest in those developers. Slack has since hit 1.25 million paying members.<\/p>\n

But since taking off like a rocket ship \u2014 at least, in Silicon Valley \u2014 Slack\u2019s growth has started to stall a little bit<\/a>. That\u2019s really to be expected, as startups can\u2019t expect to continue tripling in size and whatnot once they start to reach millions of users. So it has to figure out new ways to grow, which could involve expanding into new markets, investing into marketing and customer acquisition or building new products that makes it have a broader appeal than sitting in a niche within Silicon Valley.<\/p>\n

And being able to have those kinds of conversations away from the noise of a full chat may end up giving Slack that additional use case it needs to hold onto customers as they continue to get larger and larger. Slack core works great for small teams, but as a company gets bigger your pane might rapidly fill up with tons of channels and private conversations, many of which might be just dumpsters for funny GIFs. Slack has to figure out how to cut out the noise while still maintaining that simplicity.<\/p>\n

The same tools will be available on the mobile application. All of this is an attempt to essentially emulate the things we do in real life in the workplace, but find ways to seamlessly put them within an online service. The goal for Threads, however, is not to replace Slack proper, core product lead Paul Rosania said.<\/p>\n

\u201cOur expectation is not that threads we\u2019re\u00a0gonna replace the message input,\u201d Rosania said. \u201cIf that were the case we\u2019d make the feature more prominent. Threads are really intended to solve use cases that are a little challenging. Either if you have a lot going on or want to structure conversations. There\u2019s an upper bound probably of usage where we think we\u2019d go too far.\u201d<\/p>\n

\"slack<\/p>\n

Still, for now, this is a product that\u2019s been tested within Slack and not within the broader population. Slack does seem quite willing to work with its users in order to make its tools work, and it\u2019s going to have to be ready if their users decide to revolt and push back against the new tool despite it being high up on the wish list. Slack has done its best to get the tool to as many people internally and within a closed network as it can, but in the end it\u2019s a broader user base that figures out the best use cases for all these tools.<\/p>\n

\u201cI don\u2019t think it\u2019s possible for us to read the tea leaves for how customers are gonna use those products, but we know what our customers are asking for,\u201d Underwood said.<\/p>\n

<\/p>\n

Article source: http:\/\/feedproxy.google.com\/~r\/techcrunch\/social\/~3\/Ee-tlV1hMLY\/<\/p>","protected":false},"excerpt":{"rendered":"

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