{"id":25123,"date":"2021-07-04T06:32:52","date_gmt":"2021-07-04T06:32:52","guid":{"rendered":"https:\/\/rbsitsoftwaresolution.com\/blog\/3-guiding-principles-for-ceos-who-post-on-twitter.html"},"modified":"2021-07-04T06:32:52","modified_gmt":"2021-07-04T06:32:52","slug":"3-guiding-principles-for-ceos-who-post-on-twitter","status":"publish","type":"post","link":"https:\/\/www.rbsitsoftwaresolution.in\/blog\/3-guiding-principles-for-ceos-who-post-on-twitter.html","title":{"rendered":"3 guiding principles for CEOs who post on Twitter"},"content":{"rendered":"<p id=\"speakable-summary\"><span class=\"featured__span-first-words\">A CEO\u2019s fiduciary<\/span> duties to their company and its shareholders do not end when they are off the clock \u2014 they must always act in good faith. However, navigating the boundaries between a company\u2019s official communications and a personal voice can be difficult in today\u2019s social-media-connected environment.<\/p>\n<p>What a CEO posts on Twitter can raise not only serious reputational issues for themselves and their companies but posting the wrong things at the wrong time can also cause breach of fiduciary duties and may even run afoul of securities laws.<\/p>\n<\/p>\n<p>Fiduciary duties can be divided into three buckets: (1) duty of care \u2014 CEOs must act in good faith with the care of a reasonable person in a like position with a reasonable belief that their decisions are in furtherance of their company\u2019s best interest; (2) duty of loyalty \u2014 CEOs must put the interest of shareholders and the company above their own self-interest; and (3) duty of good faith \u2014 CEOs must act with honesty and fairness to shareholders and the company.<\/p>\n<p>There is no denying that Twitter can be leveraged as a powerful tool. Used appropriately, it can fortify the reputation of a company and its CEO, forge stronger consumer relationships and drive business profits. For example, Tim Cook\u2019s habit of tweeting about his interactions with Apple customers demonstrates his customer-service values and effort to connect with consumers, which can potentially lead to a bigger and more loyal following.<\/p>\n<p>Lately, more and more CEOs are communicating their stance on issues that are important to their consumer base to exhibit authenticity, relatability and demonstrate their personal and corporate values through social media. Following last year\u2019s murder of George Floyd and rise of the Black Lives Matter movement, <a href=\"javascript:void(0)\">nearly 60% of all SP 100 tech CEOs, unicorn CEOs, and Fortune 500 CEOs tweeted, \u201cBlack Lives Matter.\u201d<\/a> This was the first time CEOs active on Twitter overwhelmingly voiced their position on racial and social justice issues.<\/p>\n<p>Twitter can also be an opportunity to show transparency in policy. CEOs can use social media to announce new management initiatives, capability expansions and new investments in employees (diversity initiatives, new roles for women, organizational changes) that are positive in tone and speak about the future direction of the company. These can have a <a href=\"javascript:void(0)\">positive correlation with stock prices<\/a>.<\/p>\n<p>It wasn\u2019t that long ago that the world was fixated on Donald Trump\u2019s Twitter posts and their <a href=\"javascript:void(0)\">correlation with the stock market<\/a>. Words have permanence and their impact can be catastrophic. Given their elevated role as a leader and representative of the company and the fiduciary duties they owe, CEOs must watch what they say and when they say it. What it all boils down to is awareness, common sense and the law.<\/p>\n<h2>Don\u2019t break the law and stick to the facts<\/h2>\n<p>For U.S. publicly traded companies, SEC Regulation Fair Disclosure (Reg FD) says that \u201can issuer may not disclose material nonpublic information to certain groups, either intentionally or unintentionally, without disclosing the same information to the entire marketplace.\u201d If companies use social media to announce key information, to comply, they must alert investors that social media will be used to disseminate such information.<\/p>\n<p>Regardless of whether it is a public or private company, CEOs are corporate officers and owe fiduciary duties to their companies and their shareholders. Fiduciary duty requires CEOs to act in good faith, apply their best business judgment and to act in the best interest of the company. This is true whether they are in the boardroom or on Twitter.<\/p>\n<p>Article source: http:\/\/feedproxy.google.com\/~r\/techcrunch\/social\/~3\/aWEaA0Gkmiw\/<\/p>","protected":false},"excerpt":{"rendered":"<p>A CEO\u2019s fiduciary duties to their company and its shareholders do not end when they are off the clock \u2014 they must always act in good faith. 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