{"id":19416,"date":"2020-06-26T07:19:16","date_gmt":"2020-06-26T07:19:16","guid":{"rendered":"https:\/\/rbsitsoftwaresolution.com\/blog\/salesforce-announces-a-new-mobile-collaboration-tool-for-sales-called-anywhere.html"},"modified":"2020-06-26T07:19:16","modified_gmt":"2020-06-26T07:19:16","slug":"salesforce-announces-a-new-mobile-collaboration-tool-for-sales-called-anywhere","status":"publish","type":"post","link":"https:\/\/www.rbsitsoftwaresolution.in\/blog\/salesforce-announces-a-new-mobile-collaboration-tool-for-sales-called-anywhere.html","title":{"rendered":"Salesforce announces a new mobile collaboration tool for sales called Anywhere"},"content":{"rendered":"

Even before the pandemic pushed most employees to work from home, sales people often worked outside of the office. Salesforce <\/a> introduced a new tool today at the Trailheadx Conference<\/a> called Salesforce Anywhere that\u2019s designed to let teams collaborate and share data wherever they happen to be.<\/p>\n

Salesforce VP of product, Michael Machado says that the company began thinking about the themes of working from anywhere pre-COVID. \u201cWe were really thinking across the board what a mobile experience would be for the end users that\u2019s extremely opinionated, really focuses on the jobs to be done and is optimized for what workers need and how that user experience can be transformed,\u201d Machado explained.<\/p>\n

As the pandemic took hold and the company saw how important collaboration was becoming in a digital context, the idea of an app like this took on a new sense of urgency. \u201cWhen COVID happened, it really added fuel to the fire as we looked around the market and saw that this is a huge need with our customers going through a major transformation, and we wanted to be there to support them in Salesforce with kind of a native experience,\u201d he said.<\/p>\n

The idea is to move beyond the database and help surface the information that matters most to individual sales people based on their pipelines. \u201cSo we\u2019re going to provide real time alerts so users are able to subscribe to their own alerts that they want to be notified about, whether it\u2019s based on a list they use or a report that they work off of [in Salesforce], but also at the granularity of a single field in Salesforce,\u201d he said.<\/p>\n

Employees can then share information across a team, and have chats related to that information. While there are other chat tools out there, Machado says that this tool is focused on sharing Salesforce data, rather than being general purpose like Slack or any other business chat tool.<\/p>\n

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Image Credit:<\/strong> Salesforce<\/p>\n

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Salesforce sees this as another way to remove the complexity of working in CRM. It\u2019s not a secret that sales people don\u2019t love entering customer information into CRM tools, so the company is attempting to leverage that information to make it worth their while. If the tool isn\u2019t creating a layer of work just for record keeping\u2019s sake, but actually taking advantage of that information to give the sales person key information about their pipeline when it matters most, that makes the record keeping piece more attractive. Being able to share and communicate around that information is another advantage.<\/p>\n

This also creates a new collaboration layer that is increasingly essential with workers spread out and working from home. Even when we return to some semblance of normal, sales people on the road can use Anywhere to collaborate, communicate and stay on top of their tasks.<\/p>\n

The new tool will be available in beta in July. The company expects to make it generally available some time in the fourth quarter this year.<\/p>\n

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Salesforce Commerce Cloud releases four quick-start pandemic business packs<\/a><\/p>\n<\/blockquote>\n

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Article source: http:\/\/feedproxy.google.com\/~r\/techcrunchIt\/~3\/8j9Hu_WazSI\/<\/p>","protected":false},"excerpt":{"rendered":"

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