{"id":15145,"date":"2019-05-23T21:06:57","date_gmt":"2019-05-23T21:06:57","guid":{"rendered":"https:\/\/rsoftsolution.com\/blog\/facebook-releases-community-standards-enforcement-report.html"},"modified":"2019-05-23T21:06:57","modified_gmt":"2019-05-23T21:06:57","slug":"facebook-releases-community-standards-enforcement-report","status":"publish","type":"post","link":"https:\/\/www.rbsitsoftwaresolution.in\/blog\/facebook-releases-community-standards-enforcement-report.html","title":{"rendered":"Facebook releases community standards enforcement report"},"content":{"rendered":"

Facebook<\/a> has just released its latest community standards enforcement report<\/a> and the verdict is in: people are awful, and happy to share how awful they are with the world.<\/p>\n

The latest effort at transparency from Facebook <\/a> on how it enforces its community standards contains several interesting nuggets. While the company\u2019s algorithms and internal moderators have become exceedingly good at tracking myriad violations before they\u2019re reported to the company, hate speech, online bullying, harassment and the nuances of interpersonal awfulness still have the company flummoxed.<\/p>\n

In most instances, Facebook is able to enforce its own standards and catches between 90% and over 99% of community standards violations itself. But those numbers are far lower for bullying, where Facebook only caught 14% of the 2.6 million instances of harassment reported; and hate speech, where the company internally flagged 65.4% of the 4.0 million moments of hate speech users reported.<\/p>\n

By far the most common violation of community standards \u2014 and the one that\u2019s potentially most worrying heading into the 2020 election \u2014 is the creation of fake accounts. In the first quarter of the year, Facebook found and removed 2.19 billion fake accounts. That\u2019s a spike of 1 billion fake accounts created in the first quarter of the year.<\/p>\n

Spammers also keep trying to leverage Facebook\u2019s social network \u2014 and the company took down nearly 1.76 billion instances of spammy content in the first quarter.<\/p>\n

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For a real window into the true awfulness that people can achieve, there are the company\u2019s self-reported statistics around removing child pornography and graphic violence.\u00a0The company said it had to remove 5.4 million pieces of content depicting child nudity or sexual exploitation and that there were 33.6 million takedowns of violent or graphic content.<\/p>\n

Interestingly, the areas where Facebook is the weakest on internal moderation are also the places where the company is least likely to reverse a decision on content removal. Although posts containing hate speech are among the most appealed types of content, they\u2019re the least likely to be restored. Facebook reversed itself 152,000 times out of the 1.1 million appeals it heard related to hate speech. Other areas where the company seemed immune to argument was with posts related to the sale of regulated goods like guns and drugs.<\/p>\n

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In a further attempt to bolster its credibility and transparency, the company also released a summary<\/a> of findings from an independent panel<\/a> designed to give feedback on Facebook\u2019s reporting and community guidelines themselves.<\/p>\n

Facebook summarized the findings from the 44-page report by saying the commission validated Facebook\u2019s approach to content moderation was appropriate and its audits well-designed \u201cif executed as described.\u201d<\/p>\n

The group also recommended that Facebook develop more transparent processes and greater input for users into community guidelines policy development.<\/p>\n

Recommendations also called for Facebook to incorporate more of the reporting metrics used by law enforcement when tracking crime.<\/p>\n

\u201cLaw enforcement looks at how many people were the victims of crime \u2014 but they also look at how many criminal events law enforcement became aware of, how many crimes may have been committed without law enforcement knowing and how many people committed crimes,\u201d according to a blog post from Facebook\u2019s Radha Iyengar Plumb, head of Product Policy Research. \u201cThe group recommends that we provide additional metrics like these, while still noting that our current measurements and methodology are sound.\u201d<\/p>\n

Finally the report recommended a number of steps for Facebook to improve, which the company summarized below:<\/p>\n