{"id":14246,"date":"2019-02-15T01:04:08","date_gmt":"2019-02-15T01:04:08","guid":{"rendered":"https:\/\/rsoftsolution.com\/blog\/zendesk-just-hired-three-former-microsoft-salesforce-and-adobe-execs.html"},"modified":"2019-02-15T01:04:08","modified_gmt":"2019-02-15T01:04:08","slug":"zendesk-just-hired-three-former-microsoft-salesforce-and-adobe-execs","status":"publish","type":"post","link":"https:\/\/www.rbsitsoftwaresolution.in\/blog\/zendesk-just-hired-three-former-microsoft-salesforce-and-adobe-execs.html","title":{"rendered":"Zendesk just hired three former Microsoft, Salesforce and Adobe execs"},"content":{"rendered":"

Today, Zendesk<\/a> announced it has hired three new executives \u2014 Elisabeth Zornes, former general manager of global support for Microsoft Office, as Zendesk\u2019s <\/a> first chief customer officer; former Adobe executive Colleen Berube as chief information officer and former Salesforce executive Shawna Wolverton as senior vice president, product.<\/p>\n

The company emphasized that the hirings were about expanding the executive suite and bringing in top people to help the company grow and move into larger enterprise organizations.<\/p>\n

\"\"<\/p>\n

From left to right: Shawna Wolverton, Colleen Berube and Elizabeth Zornes<\/p>\n

Zornes comes to Zendesk with 20 years of experience at Microsoft working in a variety of roles around Microsoft Office. She says that what attracted her to Zendesk was its focus on the customer.<\/p>\n

\u201cWhen I look at businesses today, no matter what size, what type or what geography, they can agree on one thing: customer experience is the rocket fuel to drive success. Zendesk has positioned itself as a technology company that empowers companies of all kinds to drive a new level of success by focusing on their customer experience, and helping them to be at the forefront of that was a very intriguing opportunity for me,\u201d Zornes told TechCrunch.<\/p>\n

New CIO Berube, who comes with two decades of experience, also sees her new job as a chance to have an impact on customer experience and help companies that are trying to transform into digital organizations. \u201cCustomer experience is the linchpin for all organizations to succeed in the digital age. My background is broad, having shepherded many different types of companies through digital transformations, and developing and running modern IT organizations,\u201d she said.<\/p>\n

Her boss, CEO and co-founder Mikkel Svane, sees someone who can help continue to grow the company and develop the product. \u201cWe looked specifically for a CIO with a modern mindset who understands the challenges of large organizations trying to keep up with customer expectations today,\u201d Svane told TechCrunch.<\/p>\n

As for senior VP of product Wolverton, she comes with 15 years of experience, including a stint as head of product at Salesforce. She said that coming to Zendesk was about having an impact on a modern SaaS product. \u201cThe opportunity to build a modern, public, cloud-native CRM platform with Sunshine was a large part of my decision to join,\u201d she said.<\/p>\n

The three leaders have already joined the organization \u2014 Wolverton and Berube joined last month and Zornes started just this week.<\/p>\n

Article source: http:\/\/feedproxy.google.com\/~r\/techcrunchIt\/~3\/2tT-a1rKwG4\/<\/p>","protected":false},"excerpt":{"rendered":"

Today, Zendesk announced it has hired three new executives \u2014 Elisabeth Zornes, former general manager of global support for Microsoft Office, as Zendesk\u2019s first chief customer officer; former Adobe executive <\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[19],"tags":[25],"class_list":["post-14246","post","type-post","status-publish","format-standard","hentry","category-enterprise-software","tag-enterprise"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t